About Don Blakely

Don Blakely Professional Services
Is a training provider that specializes in enhancing the performance levels of customer service teams by helping them understand the impact they have on the entire customer's experience. With over thirty years of customer service and management experience, Don has developed a time tested formula for improving customer retention, synergy, productivity, as well as revenues. Don's training has consistently increased performance levels wherever he's presented, in many cases by 20-40%.

Don Blakely
Is a seasoned presenter with experience from the ground floor up. He began his career as a warehouse worker before spending ten years as a customer service representative. Don quickly gained a reputation as the “go to” person for handling rush break-downs and sourcing products. He's since worked over twenty years as a Branch / Sales / Business Development Manager, where he's trained and mentored several high performing teams. Don’s passion for customer service is infectious and his techniques for improving productivity and winning customers are simple and easy to master.